Privacy Policy
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Effective date: July 30, 2026
Last updated: July 30, 2026
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Premium Roses is a brand operated by YMK Enterprises LLC. In this policy, "Premium Roses," "we," "us," and "our" mean YMK Enterprises LLC, which operates thepremiumroses.com. This policy explains what personal information we collect when you visit our site or place an order, how we use it, who we share it with, and the choices you have.
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If you have any question about this policy, email us at info@thepremiumroses.com or call (669) 200-8399, Monday-Friday, 9:00 AM-5:00 PM CST.
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1. Information we collect
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Information you give us directly
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- Order information - your name, email address, phone number, billing address, and the recipient's name and delivery address when you place an order.
- Payment information - card and payment details are entered into and processed by our payment providers. Premium Roses does not receive or store your full card number.
- Contact and inquiry information - anything you send us through our contact form, our event and rental inquiry form, or by email or phone.
- Marketing sign-ups - your email address if you subscribe through our site pop-up, at checkout, or elsewhere.
- Reviews and photos - any content you choose to submit as a product review.
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Information collected automatically
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When you browse the site, we and our service providers automatically collect standard technical information: your IP address, browser and device type, operating system, referring page, the pages you view, and the dates and times of your visits. This is collected through cookies and similar technologies (see Section 4).
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What we do not collect
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We do not knowingly collect personal information from children under 13. We do not collect biometric identifiers. We do not collect Social Security numbers, government ID numbers, or financial account numbers.
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2. How we use your information
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We use personal information to:
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- process, fulfill, and deliver your order, and send order confirmations and delivery updates;
- respond to your questions, inquiries, and customer service requests;
- send marketing emails about products, offers, and seasonal collections - only if you have signed up, and you can unsubscribe at any time;
- operate, secure, and improve our website and understand how visitors use it;
- measure and improve our advertising; and
- meet our legal, tax, and accounting obligations, and detect and prevent fraud.
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3. Who we share it with
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We do not sell your personal information for money. We share it only as described here:
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- Website and store platform - our site is built and hosted on Wix, which processes site and order data on our behalf.
- Payment providers - to authorize and process your payment.
- Shipping and delivery partners - carriers and local couriers receive the recipient's name, address, and phone number so they can complete delivery.
- Email and marketing tools - to send order and marketing emails you've asked for.
- Analytics and advertising providers - including Google (Google Analytics and Google Ads) and Pinterest, which use cookies to measure site performance and show our ads. See Section 4.
- Marketplaces - if you order through Amazon, Etsy, or another marketplace rather than our website, that platform's own privacy policy governs the data you give them.
- Professional advisors and authorities - where we're legally required to disclose information, or need to establish or defend legal claims.
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Some advertising and analytics cookies may count as "sharing" personal information for cross-context behavioral advertising under certain state privacy laws. You can opt out - see Section 5.
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4. Cookies and tracking
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Our site uses cookies and similar technologies for three purposes:
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- Strictly necessary - to keep you logged in, remember your cart, and process checkout. The site cannot work without these.
- Analytics - to understand which pages people visit and how the site performs.
- Advertising - to measure our ads and, in some cases, show you our products again after you leave the site.
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You can block or delete cookies in your browser settings at any time. Blocking strictly necessary cookies will break parts of the site, including checkout.
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Do Not Track and Global Privacy Control. Some browsers can send a "Do Not Track" (DNT) signal. There is no common industry standard for how sites should respond to DNT, and our site does not currently respond to DNT signals. We do honor the Global Privacy Control (GPC) signal where our platform supports it, and treat it as an opt-out request under Section 5.
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5. Your choices and rights
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Everyone can:
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- Unsubscribe from marketing email - click the unsubscribe link at the bottom of any marketing email, or email us. We'll process it promptly. We'll still send transactional messages about orders you've placed.
- Ask us for a copy of your information, or ask us to correct or delete it - email info@thepremiumroses.com with the subject line "Privacy Request." We'll respond within 45 days.
- Opt out of sale or sharing for advertising - email us with the subject line "Do Not Sell or Share My Personal Information" and we'll opt you out. You can also use the "Do Not Sell or Share My Personal Information" link in our site footer.
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California residents. Under California law you have the right to know what personal information we collect and how we use it, to request a copy, to request deletion or correction, to opt out of the sale or sharing of your personal information, and not to be discriminated against for exercising these rights. Use the contact details above to make a request. You may authorize an agent to make a request for you; we may ask for proof of authorization.
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Other states. Residents of other states with comprehensive privacy laws may have similar rights. We handle all requests the same way regardless of where you live - just email us.
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Verifying your request. To protect your information, we may ask you to confirm details we already hold, such as the email address or order number associated with your purchase, before we act on a request.
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6. How long we keep information
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We keep order records for as long as we need them for accounting, tax, and warranty purposes, and as long as the law requires. Marketing contacts are kept until you unsubscribe. Inquiry emails are kept while they're useful for customer service.
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7. Security
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We use commercially reasonable safeguards to protect personal information, and our site runs over an encrypted HTTPS connection. Payments are handled by PCI-compliant payment providers. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
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8. Where your information is processed
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Premium Roses is based in the United States and we ship within the United States. Your information is processed in the United States. Our service providers may process information in other countries.
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9. Children's privacy
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Our site and products are intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, email us and we will delete it.
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10. Changes to this policy
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If we change this policy, we'll update the "Last updated" date at the top and post the revised policy on this page. If the changes are significant, we'll give more prominent notice on the site. Please check back periodically.
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11. Contact us
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Premium Roses - a brand of YMK Enterprises LLC
Email: info@thepremiumroses.com
Phone: (669) 200-8399
Hours: Monday-Friday, 9:00 AM-5:00 PM CST
Service area: Chicago and surrounding areas, with nationwide shipping across the United States