Accessibility Statement

Effective date: July 30, 2026

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Premium Roses is a brand operated by YMK Enterprises LLC.

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Premium Roses wants everyone to be able to shop for a gift on our site, including people who use screen readers, keyboard navigation, magnification, or other assistive technology.

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What we're working toward

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We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content easier to use for people with disabilities.

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What we've done

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- Every meaningful image on our site has descriptive alternative text so screen readers can describe it.

- Purely decorative images are marked as decorative so screen readers skip them rather than reading out filenames.

- Pages use proper heading structure so they can be navigated by heading.

- The site works over an encrypted connection and is designed to be usable on phones, tablets, and desktop.

- We review new pages for accessibility as we add them.

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Ongoing work

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Accessibility isn't a one-time project. We review the site regularly and fix issues as we find them. Some parts of our site rely on third-party tools — our store platform, review widgets, and payment providers — and we do not control their code directly. Where we find an accessibility barrier in a third-party tool, we raise it with the provider and look for an alternative where we can.

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If something doesn't work for you

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If you run into a page, product, or step in checkout that you can't use, please tell us — we want to fix it, and we'll also help you complete your order in the meantime.

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Email: info@thepremiumroses.com

Phone: (669) 200-8399

Hours: Monday–Friday, 9 AM–5 PM CT

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Please tell us the page you were on and what happened. We reply to emails within 24–48 hours.

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If you'd rather place your order by phone, call us during business hours and we'll take the whole order for you, including the gift message and delivery details.