Accessibility Statement
**Effective date:** July 30, 2026Premium Roses is a brand operated by YMK Enterprises LLC.Premium Roses wants everyone to be able to shop for a gift on our site, including people who use screen readers, keyboard navigation, magnification, or other assistive technology.## What we're working towardWe aim to meet the **Web Content Accessibility Guidelines (WCAG) 2.1, Level AA**. These guidelines explain how to make web content easier to use for people with disabilities.## What we've done- Every meaningful image on our site has descriptive alternative text so screen readers can describe it.- Purely decorative images are marked as decorative so screen readers skip them rather than reading out filenames.- Pages use proper heading structure so they can be navigated by heading.- The site works over an encrypted connection and is designed to be usable on phones, tablets, and desktop.- We review new pages for accessibility as we add them.## Ongoing workAccessibility isn't a one-time project. We review the site regularly and fix issues as we find them. Some parts of our site rely on third-party tools — our store platform, review widgets, and payment providers — and we do not control their code directly. Where we find an accessibility barrier in a third-party tool, we raise it with the provider and look for an alternative where we can.## If something doesn't work for youIf you run into a page, product, or step in checkout that you can't use, please tell us — we want to fix it, and we'll also help you complete your order in the meantime.**Email:** info@thepremiumroses.com**Phone:** (669) 200-8399**Hours:** Monday–Friday, 9:00 AM–5:00 PM CSTPlease tell us the page you were on and what happened. We aim to respond within two business days.If you'd rather place your order by phone, call us during business hours and we'll take the whole order for you, including the gift message and delivery details.